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What ADA and Accessibility accommodations are available?

  • Last Updated:

Innings Festival ADA Access and Accommodations (Subject to updates)

We want to make sure that all music lovers enjoy the Innings Festival experience!

  1. Getting There
  2. Accessible Festival Entrances
  3. Access Center
  4. Wristbands and Accessible Viewing Areas
  5. Patrons with Mobility Limitations
  6. American Sign Language (ASL) Interpreted Performances
  7. Special Dietary Needs & Prescription Medicine
  8. Service Animals
  9. Family Services
  10. Can I bring a companion to assist me?
  11. How can I ask an accessibility/ADA question or make a request?
  12. Where can I find accessible restrooms? 

1. Getting There

Entrance

Innings Festival now has two entrances for patrons. The main entrance is located at the northwest corner of Mill Avenue & Rio Salado Parkway and will have a specially designated lane for patrons with disabilities. Additionally, there is an entrance located on W Rio Salado Parkway at the intersection of W Lakeside Drive.

Rideshare Pickup and Drop Off

Take your rideshare to and from the festival and enjoy a convenient pickup and drop off location. There are two dedicated pick up and drop off locations.

  • Main Entrance - 5th Street between Ash Avenue and S Maple Ave
  • West Entrance - S. Hardy Drive between W Rio Salado and 1st Street

Public Transportation

We encourage fest-goers to use public transit! All Valley Metro vehicles are accessible to riders using mobility devices. For more information regarding accessibility on Valley Metro, please visit https://www.valleymetro.org/accessibility/valley-metro. 

  • Valley Metro Rail
    • Innings Festival Arizona Attendees can use the Mill Ave/3rd St Valley Metro rail stations to get to and from Tempe Beach Park. Use one of our 11 free park-and-rides to access rail stations in Phoenix, Tempe, and Mesa. Overnight parking is not allowed at the park-and-rides. Visit https://www.valleymetro.org/maps-schedules/RAIL for more information
  • Valley Metro Bus
  • Fare information and prices
    • Fare on Valley Metro rail and local bus are $2.00 for one ride or $4.00 for 1-Day. Purchase at a fare vending machine at rail stations, on board the bus, or at a retail location. For more information, visit https://www.valleymetro.org/ or download our Ridekick app from the App Store or Google Play.
    • Valley Metro does offer a reduced fair for persons with disabilities. Passengers must have valid proof of eligibility to use reduced fares. For more information on reduced fares and how to receive reduced fares, please visit https://www.valleymetro.org/fares/reduced-fare-program. 
  • Valley Metro Streetcar
    • Use the Tempe Beach Park/Rio Salado Parkway stop to get to and from Tempe Beach Park.
  • ADA Paratransit
    • ADA paratransit is shared-ride, door-to-door or curb-to-curb transportation (provided in vans and/or taxicabs) that is provided to people with disabilities who are unable, or have limited ability because of their disability, to use fixed-route buses or trains. For more information on ADA Paratransit, please visit https://www.valleymetro.org/accessibility/ada-paratransit.

Parking

There is no on site parking at the festival. However, there are many parking lots downtown that offer accessible parking spaces available on a first come, first served basis. 

Accessible Pickup and Dropoff

The accessible Pickup and Drop off locations will be shared with Rideshare Pickup and Drop Off locations. 

  • Main Entrance - S. Mill Avenue between W. Rio Parkway and 3rd Street
  • West Entrance - S. Hardy Drive, near the intersection of W. Rio Salado Parkway [Google Maps]

Road Closures

W Rio Salado Pkwy WB between S Hardy Dr. and Ash Ave.:

  • Wed, Feb. 19 at 8am through Sunday March 2 at 6pm

W Rio Salado Pkwy EB between S Hardy Dr. and Ash Ave.:

  • Fri, Feb. 21 at 8am through Sun, Feb 23 at 5am
  • Fri, Feb. 28 at 8am through Sun, March 2 at 5am

E Rio Salado Pkwy between Mill Ave. and Ash Ave.:

  • Fri, Feb. 21 from 8am – 11:59pm
  • Sat, Feb 22 from 8am – 11:59pm
  • Fri, Feb. 28 from 8am – 11:59pm
  • Sat, March 1 from 8am – 11:59pm

Mill Avenue Bridge (Southbound) between Washington Street and 2nd Street:

  • Fri, Feb. 21 from 10:30am – 11:59pm
  • Sat, Feb. 22 from 10:30am – 11:59pm
  • Fri, Feb. 28 from 10:30am – 11:59pm
  • Sat, Mar. 1 from 10:30am – 11:59pm

Northbound traffic on S Mill Ave must turn right on E Rio Salado.

Westbound traffic on E Rio Salado must turn right onto the Mill Ave Bridge (Northbound).

[Click or tap map to open high resolution version in a new browser window.  On your phone, you can pinch and zoom to expand details]

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2. Accessible Festival Entrance 

There are specially designated lanes at the Festival entrances for patrons with disabilities. Look for signs with the international symbol of access above the accessible entrance lanes or ask a team member to direct you to the lanes.

3. ​​ADA Accessibility Center (“Access Center”)

The Access Center is located inside the Guest Services Tent by the main Festival entrance gate. Please look for the Guest Services signage.

Our Access Center services include, but are not limited to:

  • Answers to questions specific to the Accessibility Program
  • Information relevant to our patrons with disabilities
  • Requests for accessibility wristbands
  • Power outlets for recharging powered mobility devices
  • Programming information in large print and braille for reference
  • Assistive Listening Device pickup

4. Wristbands and Accessible Viewing Areas

There is not an “accessibility ticket” that needs to be purchased in order to utilize accessibility services at Innings Festival or Extra Innings Festival. A limited number of reserved accessible seats are available in the Center Field Bleachers and Left Field Reserved. 

Upon arrival, please visit the Access Center for information on the accessibility wristband program. Patrons with mobility impairments or Deaf/Hard of Hearing patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the Deaf and Hard of Hearing areas. The accessibility wristband is non-transferable.

Note: The wristband does not guarantee a spot in these areas. Please note that both viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform. Once it’s determined that an accessible viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry.

Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf / Hard of Hearing. Accessible Viewing Areas are marked with the International Symbol of Access on the Festival Map. To see the designated accessible viewing locations please visit the Access Center for a map of the Festival grounds, visit the map on the official Festival website, or the map in the official Festival app.

  • Accessibility Program wristbands to access Accessible seated viewing platforms and Deaf / Hard of Hearing viewing areas are good for the whole weekend. 
  • Do NOT remove your wristband for the entire duration of the event. If your Accessibility program wristband is damaged or removed, it can be replaced at the Accessibility Center. 

5. Patrons with Mobility Limitations

The Festival is wheelchair accessible but is a large venue with great distances between activities and attractions. It is outdoors and across city streets and pathways. Some travel is over natural terrain and terrain designed for motor vehicles. If it should rain, there could be mud.

The Festival does not provide personal care, golf cart rides, or push service of any kind or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons with mobility disabilities. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis. Powered wheelchairs may also be charged at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.

Accessible portable toilets are available at the ends of each bank of portable toilets throughout the Festival venue.

6. American Sign Language (ASL) Interpreted Performances

The Festival provides many American Sign Language (ASL) interpreted music performances for patrons who are Deaf or Hard of Hearing. Please email access-arizona@inningsfestival.com to request a specific performance be interpreted.

The deadline to request an interpretation is thirty (30) days prior to the Festival to allow adequate time to prepare. The deadline has now passed. We will make every effort to accommodate, but cannot guarantee, requests submitted very close to the Festival.

A schedule of interpreted performances will be posted on the festival website within a week of the event. 

For effective communication (ASL), guided tours, assisted listening devices (ALD) requests, fill out this Effective Communication Form.

7. Special Dietary Needs and Prescription Medicine

Outside food and drinks are not allowed inside the Festival, but if a patron has special medical dietary restrictions, items will be allowed.

Patrons are allowed to bring their medically necessary materials and medications into the Festival, provided that all medicine has a prescription label with the patron’s name. Our personnel at the entry gates will verify the contents of any medically necessary materials. Out of concern for the Festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please see the official Festival map for the location of the medical tent. Please do not dispose of these items in other trash bins at the Festival.

8. Service Animals

Pets are not allowed within the Festival grounds. However, miniature horses and dogs, which have been trained to provide assistance to an individual with a disability, are welcome. If accompanied by a service animal, you will be provided a Patron Notice of Responsibility for a Service Animal. Please enter through the accessible lane at either entrance.

9. Family Services

Need a place to change a diaper? Or a place to sit and nurse? Please head over to the Access Center. They will direct you to our Family Services tent located just outside the Left Field baseball activities area.

10. Can I bring a companion to assist me?

Companions are welcome at Innings Festival, but all festival attendees must purchase a festival ticket to enter. If you have any other questions or need anything else we will have staff available on-site at the Accessibility Center located by the main Festival entrance gate.

11. How can I ask an accessibility/ADA question or make a request?

For any questions, please email: access-arizona@inningsfestival.com.

For effective communication (ASL), guided tours, assisted listening devices (ALD) requests, fill out this Effective Communication Form.

12. Where can I find accessible restrooms? 

Accessible portable toilets are available at the ends of each bank of portable toilets throughout the Festival venue.

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